FAQ

Frequently Asked Questions-

L'ÉTERNELLE SKINCARE

Q: How long does shipping take?

A: Orders are processed within 1-2 business days. Delivery within Pakistan takes 2-5 business days.

Q: Do you accept returns?

A: Yes-returns are accepted within 7 days of delivery for un-opened/sealed products. Please make sure the product is in its original packaging.

Q: How can I track my order?

A: Once your order ships, you'll receive an email with tracking information.

Q: What if i have a skin sensitivity or allergy?

A: Leternelle products are skin-friendly and gentle. If you experience any reaction, please contact us.

Q: Still need help?

A: Use the contact form on our Contact Us page or email us. We'll reply within 24-48 hours (Mon-Fri).